If you are not sure if your concern relates specifically to conduct governed by the Code of Ethics and its related to transactional issues, real estate practices, or technical or procedural matters that could easily be responded to; OR maybe it is more serious, but you would like to try to resolve it prior to it becoming a formal complaint, then the Ombudsman Program might be the right avenue for you.
The Ombudsman Program in its simplest definition is informal telephone mediation. In some cases it can address and solve minor complaints from the public. It can also solve inter-REALTOR® conflicts before they become serious problems. Like a mediator, an ombudsman helps parties find solutions.
For more information contact EAR at 541-484-3043